If Google's to be trusted, Google is the only source you need when
Googling around for information. At least, that's the impression one
gets from Google's new "Your World" feature.
Google's official press blog
about the news sets things out pretty clearly: "Google Search has
always been about finding the best results for you," it begins, then
points out that, "Sometimes that means results from the public web, but
sometimes it means your personal content or things shared with you by
people you care about." According to Google, it's been letting you down
since, "These wonderful people and this rich personal content is
currently missing from your search experience. Search is still limited
to a universe of webpages created publicly, mostly by people you’ve
never met." But now the fix is in, as today it's "changing that by
bringing your world, rich with people and information, into search."
But it mainly works if your world is hinged on a Google+ profile, or you use Picasa, and so does everyone you know.
Google argues that it's merely a continuation of the trend it began by introducing Social Search
and expanded on with Google+, and it does give a couple of useful case
studies where its system really has value. Google can know who you are
and who your friends are, even in a complex social network. Or, as
Google puts it, "When I search for [Ben Smith], I now find my dear
friend Ben every time, instead of the hundreds of other Ben Smiths out
there (no offense to all of them!)." That's definitely useful, as is the
fact "you’ll find profile autocomplete predictions for various
prominent people from Google+, such as high-quality authors from our
authorship pilot program."
But when you select an author profile,
if you’re a signed-in Google+ user, you’ll be prompted to add them to
your circles "right on your search results page," Google says. So this
is not only mostly about expanding my use of Google+ by heavily
emphasizing that I use it when I'm merely searching for something.
According to Google, now when you're signed in to its services, and Your
World is working "if you search for a topic like [music] or [baseball],
you might see prominent people who frequently discuss this topic on
Google+ appearing on the right-hand side of the results page."
Google
closes its blog by emphasising privacy and options--you can turn off
Your World with a jab at a switch on the search page to see unemphasized
search results as you would've previously (or if you're not logged in),
and you can even set that as your default. Attention is also drawn to
the added security of SSL encryption of personalized results data, and
the public-versus-private options within Google+'s sharing options.
But
that's beside the point. Google is splattering personal and
social-inferred results all over its search results page from one social
network source only: Google itself. Not Facebook, which is the world's biggest such net nor Twitter--which once drove Google to amazing heights of real-time search and newsiness. Sure Google+ is apparently growing fast (although some question
the data as dubious), but isn't Google really pulling a land grab with
this trick? Isn't it subtly and continuously promoting its own social
network at every opportune moment in its search service, at the detriment of its better peers?
"As always, our goal is to provide you with the most relevant and comprehensive search results possible," a spokesperson tells Fast Company
via email. "That’s why for years now we’ve been working with our social
search features to help you find the most relevant information from
your friends and social connections, no matter what site that content is
on. However, Google does not have access to crawl all the information
on some sites, so it’s not possible for us to surface all that content.
Google also doesn’t have access to the social graph information from
some sites, so it’s not possible to help you find information from those
people you’re connected to." Fair enough, but it may not be enough for
to help Google fend off accusations of preferential treatment--what do
they expect their peers to do, let Google scrape their precious social
graph? The spokesman also confirmed Your World is turned on by default,
and that while there's no super-direct way of preventing your data
showing up in someone else's World data it wants "users to be able to
search over any content they have access to see. The important part is
to ensure you’re sharing content with right people. If you change access
rights in Google+ or Picasa, those changes will be reflected in
search."
Still, there's an inherent PR risk in exposing to every
logged in user exactly how deep Google's insight into their social
sphere is--a creepiness factor that's hard to combat. And considering
how Google has been repeatedy slapped for privacy issues, misleading search results, and allegedly monopolistic practices the world over, I'd say you can set the timer on a Your World-related lawsuit in 3 ... 2 ...
The launch of this new service has caused a veritable explosion of disbelief online. Twitter decided to register
its distaste, citing the lack of "real time" news Google+ has and
noting it's a biased system. Google, incredibly, first said (using
Google+, of course) it was "surprised" by Twitter's comments then blamed Twitter
for Google's actions, noting Twitter decided not to renew the real time
search contract in mid-2011. Although we can only guess what the terms
and conditions of the deal were, Twitter obviously decided it was
unfavorable--and it came shortly before Google launched its own
competitor to Twitter. Google's Eric Schmidt even spoke in an interview
to argue Google+ isn't "favored" at all in Your World...despite the
fact it's the only social graph available in Your World, and Google's
decided not to even link to the publicly accessible statuses for, say, a
popular band or brand from Twitter or Facebook.
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