Amazon's Kindle Fire is burning up BestBuy.com. Kindle sales quadrupled
 over last year's, according to the company. Amazon said it was making 
"millions" more Fires than it had planned, based on the overwhelming 
response.
But what's happening here is bigger than this or even the popular 
thread in which tech writers declare the Fire a bona fide threat to the 
iPad. Amazon's overall strategy behind the product could provide a road 
map for digital players to fast-track their own platforms into 
full-blown ecosystems capable of competing with the likes of Apple and 
Google, too. 
Right, right, ecosystems. Again. But Amazon has reminded everyone 
just how it important it is to hold users' hands and walk them exactly 
where you want them to go--and make sure the destination is worth the 
journey. The company has managed to pull off a major coup here: An 
online retailer who barely makes any hardware just schooled every single
 tablet manufacturer (save one) in creating a splash both in hype and 
sales of a tablet. And it did it without even tablet-optimized 
software--Fire runs Android 2.3 Gingerbread, not Honeycomb. 
It pulled off the feat by focusing on the platform first, and the 
hardware a distant second. The ultra-cheap $199 price was definitely a 
factor, too, but that wouldn't have been possible if Amazon didn't have a
 plethora of services at the ready for Fire buyers (eaters?) to dive 
into. Amazon correctly took the approach of first figuring out 
everything consumers would do with the tablet (and everything the 
company would sell), then building the right hardware to do it, rather 
than the reverse, which was what everyone else was doing. 
"That's a pretty good move for Amazon," says Harry Wang, director of 
mobile research at Parks Associates. "Content library size and choices 
are very much important in the war of ecosystems--it is a critical 
factor to build a user base, and a large, loyal user base will reinforce
 market position and boost its leverage against content suppliers and 
partners." 
Until recently, conventional wisdom in the tablet market dictated you
 either built your own platform from the ground up or played nice with 
Google. The former isn't a viable strategy for most. Microsoft is trying
 to do it with Windows Phone and Windows 8, but the company is so big 
and bloated that it's years behind in this game and still hasn't made 
any notable progress. The webOS platform, though a promising OS, was 
tragically never given the support it needed to become a real ecosystem.
 It's too early to say for RIM's QNX/BBX software, but given the clumsy 
launch of the PlayBook and RIM's grim-and-getting-grimmer outlook, it's 
looking like a nonstarter. 
That leaves everyone else with Android. Up until now, tablet 
manufacturers have relied on Google to provide not just the OS, but the 
ecosystem. After all, Acer and HTC aren't in the business of delivering 
content or digital services. Google is, certainly, but it's slowly 
discovered that providing a multitude of loosely intertwined services 
and integrating them into an smooth and well-managed environment are two
 different things. One example: Without a central nervous system like 
iTunes, it's incumbent on the user to figure out how to do simple things
 like integrating an iTunes library with an Android device. The release 
of Google Music last month is an important step in the right direction, 
but it may be too little, too late. 
Amazon has its own music store, of course, and it's front and center 
on the Fire along with the company's many other services. But besides 
that obvious positioning, the brilliance of Amazon's plan was that it 
was able to bring the device to market with relative ease (it 
essentially just picked out the same hardware as the PlayBook) by 
slicing off its own little territory within the Android platform. While 
others have pursued platform strategies by building (or in the case of 
Microsoft, rebuilding) complete OSes, Amazon let Google do the heavy 
lifting here, then carefully flushed out Google's services in favor of 
its own. 
The big question: Can others replicate the success of Amazon's 
strategy? One player has been trying for a while, and that's Barnes 
& Noble with its Nook Color and Nook Tablet devices. However, 
B&N has no credibility selling anything besides books, and doesn't 
appear to be interested in moving into delivering more kinds of content.
 To take full advantage of Amazon's Fire road map, a company would have 
to already have the architecture in place for those other revenue 
streams. It would need some kind of unique content or service, the basic
 platform in place, and the resources to adapt it. Right now, the best 
candidate that appears to fit that bill is Sony. 
Sony just swallowed up Sony Ericsson, ostensibly to finally get 
serious about mobile, and it's recently dabbled in tablets. But the real
 interesting stuff at Sony is happening with PlayStation, which earlier 
this year announced it would soon spread its gaming platform to other 
mobile devices. That could be the first step toward a broader Sony 
ecosystem that does much more than games, bridging music, movies, and 
more between tablets, phones, Blu-ray players, and TVs--all backed by 
highly customized Android. 
"Sony is interesting in this category because they're the only ones 
who already have a platform," says Tom Mainelli, a mobile research 
director at IDC. "If anyone was was going to do it, it's them. Sony's 
got a lot of engineering background, and they've created a lot of apps 
over the years, so they may have the software chops, too." 
Adopting this Android-in-name-only strategy has its challenges, but 
now that Amazon (and to a lesser extent, Barnes & Noble) has shown 
how lucrative it can be, companies who are hungry to compete in the 
digital arena have a road map to fast-tracking their platforms to the 
mass market. The war among ecosystems may end up having more sides than 
anyone ever thought.
 
 
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